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The most important tasks performed by electronic systems in the Umrah sector abroad


  • Granting or renewing licenses to provide the services of pilgrims.
  • The company or the Umrah Foundation starts at the beginning of each Umrah period.
  • External Agent Approval.
  • Approval of the operational plan of Umrah Company.
  • Support the service pack.
  • Receiving and processing visa applications.
  • Follow-up of complaints from pilgrims.
  • Supervising the guidance of the homeless.
  • Reporting defaults - escape.
  • Record and pay the financial claims owed by Licensees and their agents.
  • Directors and employees of Omra changed.
  • Change the company location.
  • Accommodation of the pilgrim in temporary accommodation.
  • Receiving hosting requests.
  • Receiving visa extension application.
  • Buried to a deceased deceased Umra company.
  • Investigation systems with Umrah companies.
  • Follow-up to the penalties of the licensees and their agents through the Committee to consider complaints of pilgrims.
  • Follow-up reception and departure of pilgrims in hotels.
  • Follow up cases of rejection of housing and refer it to the competent committee (Committee to consider complaints of pilgrims).
  • Control the violations and refer them to the competent committee (the committee to consider complaints of pilgrims).
  • Follow-up of pilgrims in hospitals.
  • Visit offices for Umrah companies.
  • Follow-up of the homes of pilgrims.
  • Application for permission to transfer pilgrims.
  • Registration of rumors.
  • Record complaints and submit them to the competent committee (the committee to consider complaints of pilgrims).
  • To guide the trainees and register cases.
  • Investigate violations and report penalties.
  • Monitoring and monitoring.
  • Reports and statistics, and electronic surveillance reports.


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